Fees & FAQ
Clear answers before you book.
Insurance, private pay, the Affair Recovery Program fee, and the questions people ask most often.
Fees & insurance
Fees & insurance
Your current session fee is shared on our first phone call, which is free.
First phone conversation
Brief call
Free
Affair Recovery Program
2 continuous hours
$475
Includes learning materials
Insurance
Provider for PacificSource, Moda and Jackson Care Connect. Couples work on communication and conflict is private pay.
Payment
Cash, check or credit card. Health savings and flexible spending accounts may help with the cost.
First step
Text your name, scheduling limits, and private pay or your insurance plan's name.
You have the right to receive a Good Faith Estimate of the expected cost of your care. Ask for one before you schedule. Learn more at cms.gov/nosurprises
FAQ
Common questions
Answers to what people ask most before they start.
How do I get started?
Send a text to (541) 326-1696 with your name, your scheduling limits, and whether you'll pay privately or use insurance (with your plan's name). You can also email. I reply by text or email rather than returning phone calls.
What if my partner doesn't want to come?
Either or both of you can start change. You can begin with individual counseling focused on your relationship, and your partner can join later.
Do you take insurance?
I'm a provider for PacificSource, Moda and Jackson Care Connect, and some other plans may work too. Insurance requires a medical diagnosis that goes into your medical record, and many plans don't cover couples work, so couples counseling for communication and conflict is private pay.
Do you offer online sessions?
Yes. I offer secure telehealth sessions anywhere in Oregon, as well as in-person counseling in Medford.
We live far from Medford. Can we still work with you?
Yes. Couples from Bend, Klamath Falls, Eugene, Portland, Brookings, Coos Bay and other Oregon cities can book an intensive: closely spaced sessions, up to 20 hours, focused on one issue.
How many sessions will we need?
After the initial consultation, I recommend at least four more sessions. Couples dealing with trauma, depression, significant anxiety or repeated infidelity may need extended sessions, which we decide together at the first appointment.
Do you offer faith-based counseling?
Yes, for Christian couples who want it. You decide how faith is discussed, and that choice is respected.
Get started
Take the first step
Text or email with your name, your scheduling limits, and whether you'll pay privately or use insurance. The first phone conversation is free.
Please keep texts and emails brief and leave out sensitive details. We can talk about everything on the phone.
- Text(541) 326-1696
- Emailbmasseyj@proton.me
- LocationMedford, Oregon · Online across Oregon
- HoursEvening appointments may be available
In crisis? Therapy is not an emergency service. Call or text 988 (Suicide & Crisis Lifeline) or call 911.